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Clear Communication
4:10 with Paul BoagClear communication is one of the most important parts of a designer's job. In this video, Paul offers advice on how best to communicate, even when the news for the client is bad.
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That's such an important part of good customer services. Clear communication.
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And it really is something you need to pay attention to.
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I once saw a tweet from a very well-known and well-respected web designer
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whose name shall remain nameless who said, "What does my client want from me?
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For me to build them a website or for me to e-mail them?"
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The truth is, a client wants both and you need to suck that up.
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You need to communicate regularly with your clients
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and you still need to be building them their website as well.
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One of the most important aspects of communicating
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