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You have completed Practice Journey Maps!
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Were you able to create a journey map for Janelle? Here's our solution.
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First, let's start with the phases.
0:00
The phases I came up with for
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the journey Janelle will go through
to find a piece of furniture for
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her apartment include exploring the site,
then comparing products.
0:05
Followed by commit to purchase, active
purchase, and receiving the product.
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Now that we have the phases listed out,
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let's add the details to each by
starting with exploring the site.
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Under the doing category,
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I added the tasks I think Janelle will
be doing while exploring the site.
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This includes searching for furniture and
clicking through possible furniture.
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